FAQ

Shipping Information

Delivery charges vary based on your location and the value of your order. Standard shipping is free for orders above [insert threshold, e.g., ₹999/$50]. Otherwise, a flat rate may apply.

Delivery usually takes 3–7 business days depending on your location. Remote areas may take slightly longer. You’ll receive a confirmation with estimated delivery dates after placing your order.

Once your order is shipped, you’ll receive an email or SMS with a tracking number and link. You can use this to track your package in real-time on our website or through the courier’s site.

For international orders, customs and import charges may apply based on your country’s regulations. These charges are the buyer’s responsibility and are not included in the product or shipping price.

Yes, we offer international shipping to selected countries. Shipping fees and delivery times vary by destination. Please check at checkout or contact our support for more info.

Returns & Refunds

We accept returns within 7–14 days of delivery, depending on the product category. Items must be unused, in original packaging, and with tags intact.

You can initiate a return from your account under “My Orders,” or by contacting our support team with your order ID and reason for return.

Return shipping is free for damaged or incorrect items. For voluntary returns (e.g., change of mind), a small fee may apply depending on your location.

Refunds are processed within 5–7 business days after we receive and inspect the returned item. Refunds will be credited to the original payment method.

We’re sorry! Please contact us within 48 hours of delivery with clear photos. We’ll arrange a replacement or full refund as quickly as possible.

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